Privacy Policy

Effective Date: 15-05-2025

Welcome to Vital Grocer! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from vitalgrocer.com (the “Site”).

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order or create an account.

• Browsing Information: IP address, browser type, device data, and cookies to analyze trends and improve user experience.

• Transactional Data: Purchase history, order details, and customer support interactions.

2. How We Use Your Information

Your data is used to:

• Process and fulfill orders

• Deliver personalized shopping experiences

• Communicate order updates, promotions, and important notices

• Improve our website’s functionality and security

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Third-party service providers (e.g. payment processors, delivery partners) to complete transactions and services

• Marketing partners, only with your consent

• Legal authorities when required by law

4. Data Security

We implement robust security measures to protect your personal information, including:

• SSL encryption

• Secure payment gateways

• Limited access to personal data by authorized personnel only

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, such as:

• Keeping you logged in

• Remembering your cart

• Understanding site usage patterns

You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data

• Opt-out of marketing communications at any time

• Request a copy of the data we hold about you

To exercise these rights, contact us at support@vitalgrocer.com.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to:

Vital Grocer
Email: info@vitalgrocer.com
Website: www.vitalgrocer.com